Clarity in Complexity.
Strategy with Purpose.
Helping leaders make confident decisions about AI and change.
You work in a world that’s changing fast.
I help you make sense of it—and take action.
About
I work with leaders navigating complex decisions about AI, change and the future of their workplace.
For over two decades, I've transformed complex human and technological challenges into clear pathways for businesses and mission-driven organizations.
My work combines human-centered design with data-driven strategies to enable technology that people want to use. As the Founder of Human Pilots AI, I leverage my background in customer, user, and employee experience (CX/UX/EX) to ensure AI adoption succeeds where it often fails - at the human level.
I bridge technical capabilities with user needs by integrating data-driven insights and human-centered design. Through comprehensive experience mapping and cross-functional collaboration, I implement AI solutions that align with both business objectives and human expectations. What distinguishes my approach is delivering meaningful digital transformation without the typical burnout - resulting in AI implementations that enhance customer and employee experiences while providing measurable business value.
When to bring me in…
- You're exploring AI and need an approach for your people, not just the technology
- You're seeking structured guidance on change, communication, and team enablement
- You want strategic thinking that translates into meaningful action
Services
AI Strategy & Executive Advising
Support for leaders defining how AI fits into their organization with clear frameworks for innovation, testing, and roadmap planning.
Transformation & Change
Guidance to help teams move through business transformation change management with purpose and alignment.
Enablement & Training Strategy
Human-centered learning programs and enablement tools tailored for real adoption, not just check-the-box awareness.
Approach
I’m here to partner with you to confidently move through this emerging landscape and bring others with you.
I believe in…
Thinking big, starting small, and scaling
Building systems that serve people
Strategy you can actually use
Who I’ve worked with…
Insights
New Adventures in AI on Substack
“The AI Imagination Gap” on Medium
Human Pilots AI, Consulting Services
AI Design Thinking (before GenAI)