What I do
Product Design
At NCR, I directed UX / Product Design teams to create the future of Retail transactions. I built and managed global design teams for consistent customer, employee and shopper experiences.
Enterprise Design
At IBM, I led customer experience engagements at Fortune 500 companies to simplify their complex products. The'Transformation by Design' approach re-focused technology on customers and employees.
Scale & Grow
I have built, transformed, and scaled Design teams in companies of all sizes. Putting the right people together, setting their direction, and delivering business outcomes.