Invisible Interactions
The future of customer experience is moving beyond visual screen design to create "invisible interactions" with AI, using voice, gestures, computer vision and haptics to control devices.
Data-Inspired Experience Design
“How big data insights can inspire amazing digital products and smarter customer experiences.”
- From a 2015 Talk in Philadelphia
Responsible Social Business
Speaking Engagement - Leaders that recognize how their company impacts society are able to make deeper connections with their customers.
